Important Information
Hotel San Antonio Texas Policies
To help make your stay at Aloft San Antonio Airport in San Antonio as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Free public parking is possible on site (reservation is not needed).
- Pets
Pets are allowed on request. Charges may be applicable.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note: Guests must be at least 21 years old to check in. The credit card used to book must be presented at time of check-in, along with matching photo ID. The airport shuttle service runs daily between 5 am and 11:30 pm.